After the extraordinary year of 2020, General Practice has been required to go above and beyond to care for its patients. Kernow Health CIC (KHCIC) is now offering member practices support to regroup and rebuild through the new Excellence in Practice (EiP) programme.
A comprehensive range of upcoming events for clinical and non-clinical practice staff
A useful website space with a wealth of resources and support to general practice
The LMC offers great medical knowledge bases for GPs, Sessional GPs and Practice Managers. Our knowledge bases cover everything you need to know, from BMA to GMC regulation, through to general day to day guidance to help find any information relating to General Practice
The LMC offer tailored advice and support for a wide range of professional and personal issues affecting GPs including stress, conflict and work-life balance
Medications advice and support from pharmacists and pharmacy technicians. Each PCN area has named pharmacist and pharmacy technician support
Professional practice business support
The practice health check tool is a way for practice teams to identify its current progress against a set of domains to map their achievements, challenges and opportunities with a view to developing an improvement plan. Included with the health check is a facilitated ½ day from an experienced primary care associate
The practice health check tool is a way for practice teams to identify its current progress against a set of domains to map their achievements, challenges and opportunities with a view to developing an improvement plan
Cornwall Training Hub offers a range of resources, education, training, and support offers, designed to assist you in your role as Practice Manager/Assistant Practice Manager. We recognise that the role of the Practice Manager can often be isolating, so we have developed a Practice Manager Advisory Team from a group of experienced Practice Managers who can provide you with a range of support
This support offers practices with new practice managers the opportunity to be supported whilst they join and integrate into the practice. This includes onsite visits to the practice to provide support and advice
Support to practices who require mediation with partnership or workforce issues
A facilitated half-day workshop to take stock post pandemic (either a partners/senior staff or all practice staff event)
Primary Care contract team to support with NHS PMS, GMS, APMS and enhanced service primary care contracts
Provided by experienced CQC consultant to advise and support practices with CQC assessment and readiness and/or where practices have inadequate rating
Advice and support with access to funding to support general practice resilience
Dedicated team supporting IT provision across general practice estate
The PCN and ICA development team can offer advice and support to PCNs (e.g. PCN funding streams such as ARRS) and are part of the management team for the 3 ICAs
Lead by an experienced finance lead to support practices with financial management, income achievement, partner earnings and related premise questions
Financial management and protocol with example Practice Finance spreadsheet
The Practice Manager undertakes a vital role in making the practice work efficiently for patients, staff and partners. This requires an ability to manage various disciplines in a constantly changing environment. The checklist provides a valuable tool to ensure key areas of practice management is provided
Advice to practice managers and active signposting to further help and support
Kernow Health can help to source project managers to support practices and PCNs with project delivery
Kernow Health offers a range of recruitment support to General practice in Cornwall, in addition to helping staff of all professions find their perfect role. We advertise all jobs free of charge on our jobs page and can provide a tailored social media campaign for you to promote your job. We also provide advertising space in RCGP / BMA so email us to discuss your recruitment needs. Funded by NHSE GP Recruitment funding
Apprenticeships are a valuable way of learning, developing new skills and gaining new qualifications while working in the role. There is an increasing list of roles within General Practice that can be recruited as an apprenticeship, and some of the more common are Receptionists, Health Care assistants and Nurse Associates. Apprenticeships are not just for school leavers or those new to General Practice; they can also provide valuable development opportunities for your existing teams. Contact us to discuss your practice needs
A useful summary of primary care funding allocations
The primary care team can advise on any premises issues including rent queries, Minor Improvement Grants and larger scale projects
Medical service contract advice and support from an experienced team of GPs and Managers
Cornwall Training Hub supports General Practice in identifying opportunities for introducing, supporting and embedding the GP contract “new roles” into primary care settings linked to the Additional Roles Reimbursement Scheme, in addition to developing career frameworks for all practice roles
The “New to Practice” fellowship programme is a national programme, funded by NHS England & Improvement, that is being delivered locally by Cornwall Primary Care Training Hub. It was the result of a commitment in the NHS Long Term Plan.
We support the education, training and development needs of the multi professional primary care team, in providing opportunities to up-skill and deliver exceptional patient care. Find out about how we can support you and your team to access the training and development you need. We can signpost individuals and teams to opportunities that can support staff to continue working in primary care
Kernow Health are developing recruitment support with Job Descriptions, recruitment administration, shortlisting and arranging interviews, liaising with candidates and providing all employment checks, through to providing contracts and start dates. Contact the team to discuss your recruitment need
The Training Hub has developed an ‘at a glance’ document to help navigate the education and training programme. It is designed to help embed newly emerging multi-professional roles and pathways, alongside the well-established practice nursing role and training
Kernow Health offer a range of support with coaching and mentoring including the NHSE Supporting Mentors Scheme along with signposting to best practice for primary care.
Kernow Health can provide advice and support from a dedicated team of communication specialists. The offer includes with communication support to your local area, advice on website content and promoting services via social media and local press
Kernow Health are developing and HR offer for advice and bespoke support with all matters relating to HR policy and employment law which will be available to practices, PCN’s and ICA’s, we can also provide signposting to a number of HR providers
The Cornwall Training hub supports GP retention and return to practice scheme for GPs. Find out more information via our dedicated knowledge page.
Expert ad hoc communications support for an individual practice needing help with the media eg potential controversial change such as a branch closure or need to react to an adverse CQC outcome
Kernow Health is developing financial management and bookeeping capacity to support PCNs and ICAs
Kernow Health are able to offer signposting to a number of legal organisations who can provide all aspects of legal advice
Many practices are using Ardens, this offer provides additional training and support for the practice to optimise their use of templates and reporting
Bespoke business reporting to support practices with management information
Supporting practices to increase their utilisation and use of clinical systems, dedicated support for practices to benefit from training from a dedicated and experienced supers user
Support for practices & PCNs from our Excellence in Practice team
We often get asked ‘can the Excellence in Practice team help us?’ The short answer is, yes! We are always willing to hear what help practices and PCNs ne...
CQC rates Kernow Health CIC 'good'
In March, a team of ten CQC inspectors arrived at Cudmore House to inspect the IUCS, including some of the bases. The attention on IUCS was in part due t...
by Maria Harvey, Head of Integrated Community Care Services
Delivering Primary Care in buildings fit for the future
A national process called the Primary Care Estates Toolkit is taking place, which is set to inform a future Government spending review and ensure that th...